Terms of Service

Effective date: 2025-01-15

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the FuelVision platform and services provided by FuelVision, LLC ("FuelVision", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

Description of Services

FuelVision provides a cloud-based fuel inventory management platform that includes:

  • Real-time tank level monitoring and tracking
  • Automated reordering alerts and recommendations
  • Delivery verification and reconciliation
  • Compliance reporting and documentation
  • Analytics and operational insights
  • Account Registration

    To use our services, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Be at least 18 years of age
  • Have authority to bind your organization to these Terms if using the services on behalf of a business
  • Notify us immediately of any unauthorized access to your account
  • Subscription and Billing

    Free Trial

    We offer a 7-day free trial for new customers. No credit card is required for the trial period. Trial accounts have access to full platform features.

    Paid Subscriptions

    After your trial period, you must subscribe to a paid plan to continue using our services. Subscriptions are billed monthly in advance and automatically renew until canceled.

    Payment Terms

    You authorize us to charge your payment method on file for all fees. If payment fails, we may suspend or terminate your account after reasonable notice.

    Refund Policy

    We offer a 30-day money-back guarantee. If you're not satisfied within 30 days of your first paid subscription, contact us for a full refund.

    Cancellation and Termination

    You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.

    We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

    Acceptable Use

    You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity of our platform
  • Reverse engineer, decompile, or disassemble our software
  • Use automated scripts or bots to access our services without permission
  • Resell or redistribute our services without authorization
  • Data Ownership and License

    You retain ownership of all data you submit to our platform, including tank readings, delivery records, and operational data. You grant us a limited license to use your data solely to provide and improve our services.

    FuelVision owns all intellectual property rights to our platform, including software, algorithms, user interface, and documentation.

    Service Availability

    We strive to maintain 99.2% uptime but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice. We are not liable for service interruptions beyond our reasonable control.

    Limitation of Liability

    To the maximum extent permitted by law, FuelVision shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

    Disclaimer of Warranties

    Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our services will meet your requirements or be error-free. You are responsible for verifying all alerts and recommendations before taking action.

    Indemnification

    You agree to indemnify and hold harmless FuelVision from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of third parties.

    Governing Law and Disputes

    These Terms are governed by the laws of Texas, United States. Any disputes shall be resolved through binding arbitration in Austin, TX, except for claims that may be brought in small claims court.

    Changes to Terms

    We may modify these Terms at any time. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated Terms.

    Contact Us

    If you have questions about these Terms, please contact us:

    FuelVision, LLC

    Email: support@getfuelvision.com

    Address: 123 Innovation Way, Austin, TX 78701